Terms & Conditions

Ye terms HattaKatta ("platform", "we") ke istemaal pe lagu hote hain. Platform use karke aap in terms se sehmat hote hain.

1. Platform kya hai

Hum ek marketplace hain. Fitness training service trainer deta hai, hum nahi. Hum booking, scheduling aur payment ka intezaam karte hain.

2. Account

Sahi jaankari dena aapki zimmedari hai. Trainer account ke liye humari approval zaroori hai; hum approval rok ya wapas le sakte hain.

3. Booking aur credits

Session pack kharidne pe credits milte hain. Ek confirmed session ek credit kaatta hai. Credits ki validity pack ke saath likhi hoti hai. Booking tab pakki hoti hai jab trainer use accept kare.

4. Payment kiske liye hai

Har plan kisi ek trainer ka hota hai. Kharidne se pehle uska naam plan pe likha hota hai, aur payment se pehle ek screen par dobara dikhaya jaata hai. Hum wo paisa us trainer ki taraf se collect karte hain — service trainer khud deta hai, hum nahi. Platform apni fee kaat kar baaki trainer ko deta hai. Jo session abhi hue nahi, unka paisa hamare paas surakshit rehta hai aur cancellation policy ke hisaab se lautaya ja sakta hai.

5. Cancellation

Niyam Cancellation & Refund Policy mein hain, jo in terms ka hissa hai.

6. Health disclaimer

Platform pe di gayi guidance — AI se bana koi bhi plan bhi — general fitness guidance hai, medical advice nahi. Koi chot, bimari ya chalti hui dawai ho to shuru karne se pehle doctor se salah lein. Exercise ka risk aap khud uthate hain. Poori jaankari — kab doctor se poochhna, session ke dauran kya dhyan rakhna, emergency mein kya hota hai — Health & Safety Policy mein hai, jo in terms ka hissa hai.

7. Zimmedari ki seema

Trainer ki service ki quality, uski salah, ya session ke dauran hui kisi chot ke liye hum zimmedar nahi hain. Kanoon jitni ijaazat de, humari kul zimmedari us transaction ki raqam tak seemit hai jispe vivaad hai.

7A. Trainer ke apne clients (invite link / code)

Jo client kisi trainer ke invite link ya code se app pe aata hai, uske liye woh trainer service provider hai — HattaKatta sirf booking, payment collection, record aur safety tools ka platform hai. Aise client ke pack pe: (a) trainer beech mein chhod de, na aaye, ya sessions poore na kare to HattaKatta refund nahi deta aur zimmedar nahi hai; (b) refund ya hisaab client aur trainer ke beech ka maamla hai; (c) platform apne payout niyam ke hisaab se trainer ko paisa release karta hai aur is paise ko rok ya wapas karne ki koi guarantee nahi deta. Client ye baat pack kharidne se pehle app mein manzoor karta hai.

8. Badlav

Hum ye terms badal sakte hain. Badle hue terms publish hote hi lagu ho jaate hain.

9. Kanoon

Bharat ka kanoon lagu hoga. Vivaad Noida (Gautam Buddha Nagar), Uttar Pradesh ki adaalaton ke adhikaar mein honge.