Service Delivery Policy

HattaKatta ek digital service hai. Koi physical saamaan bheja nahi jaata, isliye shipping ya courier ka koi charge nahi hai.

Service kab milti hai

• Payment ke turant baad account mein session credits aa jaate hain — aam taur pe kuch second mein.
• Credits aane ke baad aap trainer ke available slots mein se koi bhi slot book kar sakte hain.
• Training session us tay waqt pe hota hai jo aapne aur trainer ne book kiya.

Agar credits na aayein

Payment ho gaya par credits nahi dikhe, to pehle app band karke kholein. Phir bhi na aayein to turant contact karein — hum 2 working days ke andar theek kar denge ya refund kar denge.

Session kahan hota hai

Session ki jagah ya mode (in-person ya online) aap aur aapka trainer aapas mein tay karte hain. Platform sirf booking ka intezaam karta hai.